Tunnel in 3 steps
-
Choose how much ZEC to send and paste the Ethereum address that should receive funds on Ethereum mainnet.
-
Open the order to freeze the quote and reveal a one-time deposit destination.
-
Broadcast ZEC to that destination. Once confirmations clear, ETH is pushed to your payout wallet.
Before you broadcast
- Zcash confirmations follow mainnet block times — usually a few minutes.
- Transparent (t-) and shielded (z-) addresses are not interchangeable — use the type your order specifies.
- Shielded payouts may take longer to appear depending on wallet support.
- Still waiting on ETH? Give the wallet a few minutes to sync, then share your Exchange ID with support if the order already lists a payout hash.
Zcash — optional shielded privacy
ZEC supports transparent and shielded addresses — pick the receive format your wallet actually supports.
Transparent vs shielded ZEC
Sending to the wrong address type is a common failure mode.
If unsure, ask support which format your order uses before broadcasting.
Ethereum — programmable money on-chain
ETH powers Ethereum mainnet — gas, staking, DeFi, and most smart-contract activity in crypto live here.
What if my ETH hasn't arrived?
Check the order page for a payout transaction hash first.
Confirm your wallet is on Ethereum mainnet and fully synced.
How fast is the ETH payout?
Most payouts land within minutes once your deposit confirms — Ethereum blocks are ~12 seconds apart.
Receiving ETH on the correct network
- Payouts go to Ethereum mainnet — not BSC, Base, Arbitrum, or other L2s unless your order explicitly lists them.
- Double-check the address you paste: one wrong character sends funds to an unreachable wallet.
- Self-custody wallets (MetaMask, Rabby, hardware devices) are recommended for long-term holding.
Float vs fixed rate on ETH payouts
The rate mode you pick at the top of the swap widget affects how your final ETH amount is calculated.
- Float rate follows the market until your deposit confirms — best when mempools are quiet.
- Fixed rate locks the quote for a short window — useful when ETH price is moving quickly.
Before you swap
Avoid wrong-network deposits and address format mistakes — read these guides first.
Coin swap hubs
More no-KYC swap pairs and guides for each asset.
Frequently asked questions
Do I need KYC to swap ZEC for ETH on TunnelSwap?
No. TunnelSwap is an anonymous no-KYC, privacy-first exchange. There is no account, no ID upload, and no standing balance for Zcash → Ethereum swaps.
How fast is a ZEC → ETH swap?
Most routes settle within minutes. Final timing follows Zcash mainnet deposit confirmations and Ethereum mainnet payout speed.
Does TunnelSwap hold my ZEC or ETH?
No. You fund the deposit from your wallet and ETH is sent straight to the address you paste — non-custodial, wallet to wallet.
What if I use the wrong network for ZEC?
Only send on the network shown for the order (Zcash mainnet). Wrong-chain deposits can be unrecoverable — review the safety guides before you broadcast.